Great
Management Tips from The Book Creativity, Inc.
I believe
the best managers acknowledge and make room for what they do not know—not just
because humility is a virtue but because until one adopts that mindset, the
most striking breakthroughs cannot occur. I believe that managers must loosen
the controls, not tighten them. They must accept risk; they must trust the
people they work with and strive to clear the path for them; and always, they
must pay
Rather than
trying to prevent all errors, we should assume, as is almost always the case,
that our people’s intentions are good and that they want to solve problems.
Give them responsibility, let the mistakes happen, and let people fix them. If
there is fear, there is a reason—our job is to find the reason and to remedy
it. Management’s job is not to prevent risk but to build the ability to
recover.
The closing
took place on a Monday morning in February 1986, and the mood in the room was
decidedly muted because everyone was so worn out by the negotiations. After we
signed our names, Steve pulled Alvy and me aside, put his arms around us and
said, “Whatever happens, we have to be loyal to each other.”
